FAQ
Frequently Asked Questions (FAQ) – J2Jsupplies Skincare Beauty
1. What is J2Jsupplies?
J2Jsupplies is a Liberian-based skincare and beauty supply store that provides affordable, effective, and trusted skincare products and tools. We help you build routines that glow with results!
2. Where are you located?
We are based in Monrovia, Liberia, but we offer nationwide delivery upon request and select in-person pickup options.
3. Do you have a physical store?
Currently, we operate online only via our shop link: j2jsupplies.com — but stay tuned, we're growing!
4. How do I place an order?
You can shop directly through:
🛍 Website: j2jsupplies.com
📱 WhatsApp: +231880608430
Just send a DM, screenshot what you want, and we’ll guide you from there.
5. Do you offer delivery?
Yes! We deliver across Monrovia and surrounding areas. Delivery fees vary by location and are confirmed during checkout or on WhatsApp.
6. How long does delivery take?
Most orders are processed and delivered within 1 business day in Monrovia. Other locations may take 2–3 days depending on accessibility.
7. How can I pay for my order?
We accept:
Mobile Money (MTN or Orange)
Cash on Delivery (within Monrovia)
Bank Transfer (on request)
TipMe
8. Do you sell original products?
Absolutely! All products at J2Jsupplies are 100% authentic and sourced from trusted suppliers. No imitations. No shortcuts.
9. Do you restock sold-out items?
Yes, we restock regularly! You can join our broadcast list on Instagram or follow us on all our socials @j2jsupplies to stay updated.
10. Do you help with skincare advice?
Yes! We love helping you build your skincare routine. Message us for free basic guidance or ask about our curated skin kits based on your concern (e.g., acne, glow, hyperpigmentation).
We also offer an in-depth consultation for a fee.
Contact us for further information.
11. Do you offer skincare kits or gift bundles?
We can curate a kit for you upon request. Ask us 💛
12. What’s your return or refund policy?
Due to hygiene reasons, all sales are final. If there’s an issue with your order (wrong item or damaged), contact us immediately and we’ll make it right.
1. What is J2Jsupplies?
J2Jsupplies is a Liberian-based skincare and beauty supply store that provides affordable, effective, and trusted skincare products and tools. We help you build routines that glow with results!
2. Where are you located?
We are based in Monrovia, Liberia, but we offer nationwide delivery upon request and select in-person pickup options.
3. Do you have a physical store?
Currently, we operate online only via our shop link: j2jsupplies.com — but stay tuned, we're growing!
4. How do I place an order?
You can shop directly through:
🛍 Website: j2jsupplies.com
📱 WhatsApp: +231880608430
Just send a DM, screenshot what you want, and we’ll guide you from there.
5. Do you offer delivery?
Yes! We deliver across Monrovia and surrounding areas. Delivery fees vary by location and are confirmed during checkout or on WhatsApp.
6. How long does delivery take?
Most orders are processed and delivered within 1 business day in Monrovia. Other locations may take 2–3 days depending on accessibility.
7. How can I pay for my order?
We accept:
Mobile Money (MTN or Orange)
Cash on Delivery (within Monrovia)
Bank Transfer (on request)
TipMe
8. Do you sell original products?
Absolutely! All products at J2Jsupplies are 100% authentic and sourced from trusted suppliers. No imitations. No shortcuts.
9. Do you restock sold-out items?
Yes, we restock regularly! You can join our broadcast list on Instagram or follow us on all our socials @j2jsupplies to stay updated.
10. Do you help with skincare advice?
Yes! We love helping you build your skincare routine. Message us for free basic guidance or ask about our curated skin kits based on your concern (e.g., acne, glow, hyperpigmentation).
We also offer an in-depth consultation for a fee.
Contact us for further information.
11. Do you offer skincare kits or gift bundles?
We can curate a kit for you upon request. Ask us 💛
12. What’s your return or refund policy?
Due to hygiene reasons, all sales are final. If there’s an issue with your order (wrong item or damaged), contact us immediately and we’ll make it right.